Corporate Mental Health Archives - https://catalystmentalhealth.ca/category/corporate-mental-health/ Tue, 12 Nov 2024 14:37:02 +0000 en-US hourly 1 https://wordpress.org/?v=6.7 https://catalystmentalhealth.ca/wp-content/uploads/2023/12/cropped-Untitled-design-2023-12-08T112439.976-32x32.png Corporate Mental Health Archives - https://catalystmentalhealth.ca/category/corporate-mental-health/ 32 32 Employee Assistance Programs Vs Mental Health Training: What’s the Difference? https://catalystmentalhealth.ca/employee-assistance-programs-vs-mental-health-training/ https://catalystmentalhealth.ca/employee-assistance-programs-vs-mental-health-training/#respond Tue, 12 Nov 2024 14:36:07 +0000 https://catalystmentalhealth.ca/?p=3166 You have an Employee Assistance Program (EAP) in place for your team. You view employee wellness as a top priority, and you feel you’ve taken the necessary steps by providing access to these services. So when the topic of investing in corporate mental health training arises, it seems a bit excessive. The existing resources already …

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Two female employees review mental health training vs benefits coverage options using an ipad.

You have an Employee Assistance Program (EAP) in place for your team. You view employee wellness as a top priority, and you feel you’ve taken the necessary steps by providing access to these services. So when the topic of investing in corporate mental health training arises, it seems a bit excessive. The existing resources already meet your team’s needs.

Or do they?

Absenteeism continues to be a challenge, with employees frequently calling in sick or taking unplanned time off. There’s also been a noticeable dip in morale. Although it’s difficult to pinpoint the exact cause, the team appears less engaged and less inclined to go the extra mile to succeed in their roles.

It leaves you questioning whether there’s something you’re overlooking.

In scenarios like these, relying on your intuition is often the best approach. If something feels out of balance, it’s a likely indication there’s a gap in employee wellness—one that mental health training might be the answer to.

Understanding the distinction between mental health training vs benefits coverage is the best starting point when seeking clarity. When you know exactly what both options cover (and don’t cover), it becomes easier to make an informed decision that not only benefits your team, but the business as a whole.

Keep reading for a comprehensive comparison of the two.

Employee Assistance Programs VS Mental Health Training: What’s the Difference?

1. Purpose

To accurately compare EAPs VS Mental Health Training, you need to have a foundational knowledge of the purpose behind each option. This is where the most noticeable difference lies. Let’s explore both.

The Purpose of Employee Assistance Programs

EAPs provide employees with confidential, immediate support during mental health crises or periods of declining well-being. They offer resources like counseling and assistance to help individuals cope, ensuring they receive timely care and minimizing impact on job performance.

The Purpose of Employee Mental Health Training

Employee mental health training focuses on preventing stress, burnout, and other mental health issues before they escalate. It equips employees with tools to manage stress, recognize early signs of mental strain, and promote emotional wellbeing.

 

2. Delivery

The delivery methods for EAPs and mental health training also differ. Depending on the provider, EAP services may be accessed through a 1-800 number, a referral network, on-site support, in-person, or over the phone. 

Corporate mental health training, however, is offered in one of two formats: virtual or in-person. It’s up to the employer to choose the delivery method that works best for their team.

3. Confidentiality

EAP services offer personal, confidential support for employees facing challenges like mental health concerns, family issues, or financial stress. The key feature of EAP mental health support is privacy. Employees can access one-on-one counseling with qualified professionals who guide them through their situations, all without their discussions being shared with their employer.

This differs from mental health training, which is offered in a group setting, either virtually or in-person. It’s focused on building a supportive workplace culture where everyone learns to recognize and address mental health needs together, creating an environment where team members feel empowered to support one another.

4. Outcomes

Results are another key variation between employee assistance programs vs mental health training. Employers should always consider the big-picture goal when determining which option is best for their team.

EAPs give employees the individual support they need to manage stress, anxiety, and other mental health challenges. These programs help reduce emotional strain and build resilience, enabling employees to feel more balanced and capable in both their work and personal lives.

Mental health training, on the other hand, has a positive impact across the entire organization, creating a culture of openness, empathy, and support. As employees become more aware of mental health issues, they’re better able to recognize signs of distress in themselves and others. This leads to stronger team dynamics where colleagues feel safe discussing challenges and offering support—reducing stigma, aiding burnout prevention, and boosting morale.

5. Types of Expertise

Lastly, the kind of professional expertise offered is another way to distinguish between EAPs vs mental health training. EAP programs provide access to licensed counselors or therapists—professionals with the clinical training and experience to offer personalized, confidential support.

Mental health training, like Mental Health First Aid (MHFA), is led by trained educators who specialize in raising awareness and building empathy within groups. While MHFA educators don’t have the clinical training of licensed counselors, they are experts in teaching employees how to recognize early signs of mental health issues, offer initial support, and connect individuals with professional help when necessary. They take an evidence-based approach to their work and have a keen understanding of mental health in the workplace.

Is Mental Health Training the Same as Employee Benefits?

No, as you can see, there are several ways to differentiate between the two. While both options can produce meaningful results in terms of improving work performance, stress management, and burnout prevention, they aren’t exactly the same.

Overall, EAP is tailored toward individual employees, while corporate mental health training is designed to boost employee well-being throughout the workplace.

Taking Action: What You, as an Employer, Can Do Now

You know the difference between employee assistance programs vs mental health training, now it’s time to use this knowledge to better your business.

While EAPs provide confidential support, offering mental health training in addition to EAP services takes workplace wellbeing a step further. It creates a proactive environment where mental health is understood and openly discussed, giving your team the tools to spot signs of distress, respond with empathy, and drive positive change. 

Don’t wait. Together, we can be catalysts for change and create an environment where success is inevitable.

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The Mental Health of Frontline Workers: Why It’s Declining and What Needs to Change https://catalystmentalhealth.ca/mental-health-frontline-workers/ https://catalystmentalhealth.ca/mental-health-frontline-workers/#respond Wed, 16 Oct 2024 16:11:23 +0000 https://catalystmentalhealth.ca/?p=2921 Frontline workers are essential to the businesses and organizations they work for. They’re the direct link between their employers and the general public, making them an integral part of keeping customers satisfied, maintaining a positive image, and achieving operational efficiency. Without them, it becomes nearly impossible to keep everything running smoothly. But are they receiving …

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Three frontline employees stand together in a warehouse, wearing safety vests and hats, representing the importance of supporting frontline workers.

Frontline workers are essential to the businesses and organizations they work for. They’re the direct link between their employers and the general public, making them an integral part of keeping customers satisfied, maintaining a positive image, and achieving operational efficiency. Without them, it becomes nearly impossible to keep everything running smoothly.

But are they receiving the respect and acknowledgement they deserve? Are organizations providing the level of support needed? And, most importantly, is enough being done to protect the mental health of frontline workers?

According to a recent study, the answer to these questions is a resounding “no”—indicating the need for real, immediate, and meaningful change.

Keep reading to explore who frontline employees are, the unique challenges they face, and why they need to be considered when addressing mental health in the workplace.

Who are Frontline Workers?

A frontline worker is anyone—no matter their background or field—who directly interacts with customers, clients, or those receiving services. They’re the face of their organization, representing the brand with every interaction. They play a key role in keeping communities and economies thriving by doing work that’s essential and deeply valued.

Are Frontline Workers Facing a Mental Health Crisis?

Yes, according to a recent study by meQuilibrium (meQ), frontline employees are 33% more likely to experience anxiety and 61% more likely to experience depression than non-frontline staff.

Other key findings from the study include:

  • Frontline workers are 30% less likely to seek out professional assistance when dealing with high levels of stress.
  • They’re 22% less aware of the benefits their employers offer compared to their non-frontline colleagues.
  • Frontline workers battling stress see a remarkable 70% improvement after receiving mental health training.

What Factors Contribute to Frontline Employee Stress and Burnout?

There are many reasons why frontline workers experience higher stress levels, burnout, and turnover rates

A few of the main concerns include:

1. Longer Working Hours

Shift work, staffing shortages, and last-minute customer or client needs all contribute to frontline employees working longer hours. Unlike managerial or administrative roles, who aren’t expected to be a first point of contact for the company, frontline workers must address unexpected challenges like last-minute customer needs or emergencies, before they’re able to clock out for the day.

2. High Customer Interaction

Frontline workers are in public-facing roles, which makes them more likely to encounter high-stress situations and negativity. Whether it’s having difficult conversations, handling complaints, or managing unrealistic expectations—the emotional toll of these interactions can lead to diminished morale and poor mental health over time.

3. Unpredictable Workloads

The lack of control over their workloads causes many frontline workers to feel unheard, unsupported, and overwhelmed. Their duties can vary drastically from day to day, leading to sudden spikes in their workload, which can be difficult to keep up with. This unpredictability negatively affects job satisfaction and well-being if the proper supports are not in place.

How Employers Can Protect the Mental Health of Frontline Workers

Employers have a responsibility to support the mental health and well-being of their essential workers. 

Here are three practical strategies that make a real difference:

1. Recognition Programs

When frontline workers receive acknowledgment for their hard work, it reinforces their sense of value and belonging within the organization. A recognition program could be formal, like hosting a monthly ceremony where awards and gift cards are given out, or they can be more casual, like encouraging managers to write personal thank-you notes when a frontline employee does an exceptional job. 

2. Anonymous Feedback Channels

Frontline workers should always have a safe way to express their thoughts and concerns without fear of judgment. Whether it’s a suggestion box, an employee survey, or a focus group with a third-party facilitator—providing your essential workers with the opportunity to voice their concerns is a must for maintaining employee engagement. It allows your team to present issues surrounding workload, stress, or interpersonal dynamics without the fear of repercussion.

3. Corporate Mental Health Training

Proper training is a transformative resource for frontline workers experiencing extreme fatigue and stress. It provides them with the coping skills needed to thrive despite high-pressure moments on the job. Plus, it fosters a supportive workplace culture where employees feel comfortable discussing mental health challenges, reducing feelings of isolation.

And remember, these initiatives don’t just benefit the mental health of frontline workers. They benefit business. Happier, more productive employees contribute to a positive reputation, which boosts sales and growth well into the future.

Be the Change: Invest in Corporate Mental Health Training for Your Frontline Workers

Imagine having a team of resilient essential workers who are fully equipped to thrive under pressure. Now imagine the ripple effects: reduced absenteeism, lower turnover rates, and increased job satisfaction

At Catalyst Mental Health, we bring this vision to life through transformative training experiences grounded in science and backed by evidence. Your team will leave our sessions inspired and fully equipped with the skills needed to thrive—that’s a promise!

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Building a Recovery Friendly Workplace: Employer Responsibilities and Opportunities https://catalystmentalhealth.ca/recovery-friendly-workplace/ https://catalystmentalhealth.ca/recovery-friendly-workplace/#respond Mon, 09 Sep 2024 22:39:59 +0000 https://catalystmentalhealth.ca/?p=2770 There’s a common misconception that supporting recovery-friendly workplaces means endorsing substance use. Not only is this categorically false, but it’s a harmful mistaken belief that eventually becomes a barrier— preventing employees from accessing the support they need to overcome their addiction(s).  Supporting employees in recovery isn’t about condoning addictive behaviors. It’s about recognizing that addiction …

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A group of coworkers sit in a circle and console a distressed team member, representing workplace supported recovery.

There’s a common misconception that supporting recovery-friendly workplaces means endorsing substance use. Not only is this categorically false, but it’s a harmful mistaken belief that eventually becomes a barrier— preventing employees from accessing the support they need to overcome their addiction(s). 

Supporting employees in recovery isn’t about condoning addictive behaviors. It’s about recognizing that addiction is a medical condition that requires support, much like any other health issue.

When we create a safe space where employees can openly seek help without fear of stigma or discrimination, we provide a lifeline to those who are struggling and empower them to rebuild their lives.

Keep reading to learn more about how this approach can benefit your organization and make a lasting impact on your employees.

What is a Recovery-Friendly Workplace?

A recovery-friendly workplace is any professional environment that supports employees who are currently in or seeking recovery from substance use or mental health challenges.

Why Supporting Employees in Recovery Matters

  • Nearly 74,000 deaths attributable to substance use occurred in 2020 alone (Source)
  • The average lost productivity cost per employee with addiction is $589—an increase of 16.2% since 2007 (Source)
  • 14% of Canadians miss work or call in sick at least once per week due to alcohol or drug use (Source)
  • Approximately 21% of Canadians (about 6 million people) will meet the criteria for addiction at some point in their lives. (Source)

Employer Responsibilities

In Canada, employers must meet the legal and regulatory requirements, as set forth by the Canadian Human Rights Commission, when addressing addiction in the workplace. Failure to meet these obligations could result in fines and other punitive measures.

Examples of employer responsibilities include:

1. Being Respectful, Compassionate, and Non-Judgemental

Addiction is recognized as a disability under the Canadian Human Rights Act, and employers must accommodate it like any other health condition. This includes taking a supportive approach that reduces stigma, fosters recovery, and ensures a healthier, more inclusive workplace.

2. To Provide Reasonable Accommodations

Employers are legally obligated to make adjustments in an effort to support employees in their recovery efforts. This includes making confidential resources available to the person, granting time off for therapy appointments, or protecting the employee’s role while they attend a treatment program.

3. To Gather and Consider Relevant Medical Information

Employers must request and review all the medical information available to them. Employees struggling with addiction deserve to have their needs understood, and the proper review of medical information promotes a fair, compassionate response while protecting both the employee’s rights and workplace safety.

Employer Opportunities

There are many positive outcomes associated with supporting substance use recovery in the workplace. Knowing what these outcomes are, and how they help drive the accomplishment of larger business goals, is essential for any employer looking to achieve (and maintain) long-term organizational success.

The opportunities for a recovery-friendly workplace include:

1. Employee Retention and Productivity

Losing employees is costly in more ways than one. The recruitment process is time-consuming, often taking weeks or even months to find a suitable replacement. Then comes the onboarding phase, where new hires must be trained, which can disrupt team dynamics and hinder performance.

This is where a recovery support program changes everything. Employees are more likely to stay with companies that support their personal and professional journeys. Plus, by reducing the stigma around addiction and mental health, a recovery-friendly workplace allows individuals to fully engage in their roles without the fear of judgment.

2. Cost Savings

Supporting employees in recovery doesn’t just save you money by reducing turnover rates—it also prevents unplanned absences and reduces the overall healthcare costs associated with untreated substance issues.

Take on-the-job accidents, for example. They’re much more likely to occur when an employee’s judgment is impaired—leading to higher medical costs and workers’ compensation claims.

Additionally, untreated substance abuse contributes to more frequent emergency room visits, hospitalizations, medical leaves, and long-term treatment programs, which drive up insurance premiums for the entire organization.

3. Risk Reduction

Substance misuse poses serious risks to any professional environment. More specifically, it can lead to legal risks for employers if substance use is linked to accidents, harassment, or other incidents.  Workplace-supported recovery is one of the best ways to mitigate these risks. It helps businesses remain compliant while reducing the likelihood of discrimination claims, wrongful termination lawsuits, workers’ compensation claims, and other unwanted issues.

Be the Change: Offer Hope and Recovery Resources to Your Team

The recovery process is never easy, but it’s far more difficult when it’s faced alone. By providing resources and a supportive environment, you empower your employees to reclaim their health and focus, which in turn boosts their productivity and dedication.

Don’t wait for the problem to escalate. We’re here to help you reduce stigma, transform lives, and create an environment where success is inevitable. Ask about our corporate training sessions and our commitment to improving employee mental health.

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A Guide to Generational Gaps in Mental Health https://catalystmentalhealth.ca/generational-gaps-mental-health/ https://catalystmentalhealth.ca/generational-gaps-mental-health/#respond Tue, 23 Jul 2024 21:28:08 +0000 https://catalystmentalhealth.ca/?p=2761 Employers face many challenges when it comes to mental health in the workplace. From demanding workloads, to cost-benefit analysis, or limited human resources—there are always hurdles to overcome in the pursuit of corporate wellbeing.  But one challenge in particular has quickly become a hot topic: Generational gaps in mental health and the need for inclusive, …

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Employers face many challenges when it comes to mental health in the workplace. From demanding workloads, to cost-benefit analysis, or limited human resources—there are always hurdles to overcome in the pursuit of corporate wellbeing. 

But one challenge in particular has quickly become a hot topic: Generational gaps in mental health and the need for inclusive, effective solutions for all employees.

Corporate leaders are realizing how vast and varied perceptions of mental health can be, especially when dealing with a multigenerational workforce. Initiatives that are well-received by younger generations often aren’t as welcomed by older employees and vice versa, leaving employers feeling discouraged and bewildered about how to affect meaningful change.

Fortunately, it is possible to create an environment where all employees, regardless of age, feel supported in their mental health needs. It just requires a deeper understanding of each generation, and the attitudes, values, and societal pressures that define each group.

That’s exactly what we’ll be exploring today.

A Guide to Generational Gaps in Mental Health

 

Why Should Employers Care About Generational Differences in Mental Health?

The era a person grew up in has a substantial impact on their view of mental health. Without understanding the unique perspectives held by each generation, it’s far more difficult to engage and support employees of different ages.

The benefits of an intergenerational approach to workplace mental health include:

1. Enhanced Collaboration

Bridging the generation gap encourages employees to see things from each other’s perspectives. When employers support their team members in relevant ways and acknowledge age-related perspectives, they empower employees to see differences as unique strengths. Younger employees start to realize they can benefit from the experience and wisdom of their older colleagues, while older employees discover they can gain fresh insights and perspectives from younger team members, enriching collaborative projects. 

2. Increased Retention

The mental health gap between generations in the workplace can cause resentment and conflict if left unaddressed. Eventually, employees may consider leaving your company for a more supportive environment.

The good news, though, is that most employees want to understand their colleagues better and collaborate effectively. With the right training, your team members can learn more about each other, and gain the necessary skills to work together as a united front.

3. Strengthened Organizational Culture

Businesses always benefit when employees feel like they truly belong in the workplace. By tailoring your mental health initiatives to the needs of your multigenerational team, and encouraging employees to tackle barriers together, you create a more dynamic and resilient culture where diverse perspectives can co-exist in a productive way. 

Generation-Specific Statistics

It’s critical to understand mental health stigma by generation. Employers must take historical context into account when addressing mental health in a work environment, including the availability and accessibility of information, changes in healthcare systems, and the portrayal of mental health in the media, among other factors.

Here are a few quick facts to keep in mind:

Baby Boomers (1946-1964)

  • 39% of women 50+ and 24% of men 50+ say they are more anxious now than this time last year. (Source)
  • Men around the age of 50 have the highest suicide rate of all age groups. (Source)
  • Baby boomers in the lowest income bracket are 3X more likely to have symptoms of depression than those in higher brackets. (Source)
  • 10 million Baby Boomers served in the military, including about 40% of the men of that generation. Many of these individuals still have either first-hand or vicarious trauma related to war. (Source)
  • 70% of baby boomers are caucasian, making them the least racially diverse generation. (Source)
  • Boomers are the least financially stressed generation, with just 9% saying they feel financial anxiety every day and only 44% feeling anxious about money three or more times a week. (Source)

Gen X (1965-1980)

  • 27.6% of Gen X say work-life balance is a critical concern, compared to 20.9% of everybody else. (Source)
  • Gen Xers are the most likely generation to say money has a negative impact on their mental health. (Source)
  • Gen X-ers have the highest average debt of any generation. (Source)
  • Gen X has significantly higher stress levels than other age groups, reporting an average stress level of 5.8 out of 10. This is notably higher than Millennials (3.4) and Baby Boomers (4.4). (Source)
  • Gen Xers were the least parented generation in American history due to the rise of dual-income households as well as high rates of divorce. (Source)

Millennials (1981-1996)

  • 45% of millennials believe they’ll live a less happy life than their parents’ generation. (Source)
  • Millennials are the least likely generation to identify with a formal religion, with 43% saying they “don’t know, care, or believe that God exists”. (Source)
  • Millennials are the most likely generation to die from alcohol and drug addiction. (Source)
  • 57% of millennials are afraid of getting older, making them the most aging-averse generation. (Source)
  • Millennials are most likely to feel comfortable speaking to an employer about feeling stressed or anxious, with 59% saying they’d have no problem doing so. (Source)
  • Millennials are the most likely generation to live paycheck to paycheck. (Source)
  • Millennials are the least likely to cheat on their spouses, with less than 10% of married couples saying they’ve experienced an affair. (Source)

Gen Z (1997-2012)

  • Gen Z are the most likely generation to say they often/always feel lonely. (Source)
  • Gen Zers are more likely than other generations to use wellness apps and digital mental health programs. (Source)
  • 42% of Gen Zers have been diagnosed with a mental health condition. (Source)
  • Generation Z is most likely to identify as LGBTQ+. (Source)
  • Half of Gen Z young adults say their men­tal health is neg­a­tive­ly affect­ed by not know­ing what to do with their lives, and almost three in five (58%) say they’ve lacked mean­ing or pur­pose in their lives with­in the past month. (Source)

 

Tips for Bridging Generational Gaps in Mental Health

 

1. Focus on Family

If there’s one deep-seated value that all generations share, it’s the desire to care for their families to the best of their ability. Employers can appeal to this core principle by prioritizing wellness initiatives that benefit not just the employee, but the employee’s family too.

Comprehensive family benefits packages that include services like therapy, prescription drugs, and health spending accounts can alleviate a lot of stress for employees and allow them to confidently care for their loved ones.

Additionally, offering free passes to community recreation centers, child care assistance, and flexible working arrangements can empower employees to prioritize their mental health and enjoy life to the fullest.

2. Avoid One-Size-Fits-All Solutions

Truly effective mental health support isn’t just a matter of available resources, it’s also about making those resources accessible to everyone. Older employees may prefer to speak to a therapist over the phone or in person, for example, while younger generations gravitate towards mobile apps and chat-based interactions.

The key is to give your employees the freedom to choose the method of delivery that best suits their needs and preferences. When uncertain, providing a variety of options is more beneficial than limiting them.

3. Emphasize Growth and Development

Another way to close generational gaps in mental health is to highlight opportunities for self-improvement. All generations view personal growth and development as a worthwhile endeavor and care about becoming the best possible version of themselves.

Corporate leaders can appeal to this intrinsic value by providing educational experiences that go beyond the hard skills required in the workplace.

Topics like effective communication, personal finance management, networking skills, nutritional wellness, goal setting and achievement, and leadership development can all nurture a sense of accomplishment and self-worth—contributing to a more motivated, engaged, and mentally resilient workforce.

Are You Ready to Prioritize Mental Health Across Generations?


We can help. Our personalized corporate mental health training sessions can be tailored to your needs.

Whether you’re looking to combat misinformation in the workplace, gain actionable strategies for addressing discrimination, or help employees in high-stress roles develop healthy coping mechanisms—our meaningful, highly interactive training experiences are the solution you’ve been looking for.

Let’s discuss ways to meet the diverse mental health needs of your workforce.

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Emotional Regulation in the Workplace: A Practical Guide https://catalystmentalhealth.ca/emotional-regulation-workplace/ https://catalystmentalhealth.ca/emotional-regulation-workplace/#respond Mon, 27 May 2024 16:46:27 +0000 https://catalystmentalhealth.ca/?p=2716 Let’s imagine a scenario for a moment: You’re in a team meeting and discussing the process of a major project. As an employer, your focus is on meeting the objectives within the allotted timeframe. The project has met most of the necessary milestones thus far, but there’s one element that’s still outstanding. You decide to …

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A woman’s hands are balled into fists, representing the need for employee emotional regulation skills.

Let’s imagine a scenario for a moment: You’re in a team meeting and discussing the process of a major project. As an employer, your focus is on meeting the objectives within the allotted timeframe. The project has met most of the necessary milestones thus far, but there’s one element that’s still outstanding.

You decide to raise your concerns and address them to the team member who is directly responsible.

“This task is two weeks overdue,” you state. “What seems to be the holdup?”

You think you’ve taken a neutral approach, but you notice the employee responsible is clenching their jaw and looking at you intensely.

“I’m not the only one with outstanding tasks!” They respond as their face starts to flush. “There have been a lot of unforeseen setbacks. Plus, I was sick last week and missed two days of work. Why are you singling me out? I don’t appreciate it!”

What happened here?

You might conclude the employee is being unreasonable or unprofessional, but what if you dig a little deeper?

You might learn the employee was called out and publicly embarrassed by a former employer, which causes feelings of anxiety when their performance is discussed in a group setting. Or that they’re currently going through a divorce, which has left them emotionally drained and more sensitive to criticism. 

Regardless of the underlying factors that are contributing to the reaction, situations like these are an opportunity to prioritize employee emotional regulation skills and put strategies in place to prevent similar outbursts in the future.

Today we’ll be sharing the steps you can take to build resilience amongst your team members and make managing difficult emotions easier for all parties. Let’s get started.

What is Emotional Regulation?

Emotional regulation is the ability to manage and respond to your emotions in a healthy and balanced way. This includes recognizing your feelings, understanding their causes, and controlling how you express them.

Why is Emotional Regulation Important in the Workplace?

Emotional regulation is crucial in the workplace because it directly affects productivity, teamwork, and overall job satisfaction. When employees are able to effectively manage difficult emotions, there are fewer misunderstandings and conflicts, making the office a more pleasant place to be. Plus, being able to handle stress and setbacks without getting overwhelmed empowers your workers to stay productive and think through problems logically.

What are the Signs of Emotional Dysregulation in Employees?

Being able to recognize when an employee is struggling to control their emotions is the first step to implementing a solution. 

Here are the top warning signs to look for:

1. Low Tolerance for Stress

Employees might be easily overwhelmed by deadlines or challenging tasks and respond to increased responsibilities with frustration or anxiety.

2. Impulsive Reactions

You may notice employees responding in a sudden and heated way that seems disproportionate to the conversation. They might send emails or messages written in anger, for example, or snap at their coworkers over minor inconveniences.

3. Frequent Interpersonal Conflicts

When there’s a lack of emotional regulation in the workplace, employees struggle to maintain professional relationships with peers, managers, and other associates. They find themselves in the middle of misunderstandings more often and quickly become argumentative when there’s a difference of opinion.

How to Improve Emotional Regulation in the Workplace

1. Prioritize Relationship-Building

How well do your employees really know each other? This is an important question to consider, since we tend to be more compassionate and understanding towards those we’ve bonded with. 

Remember, 60-80% of all difficulties in organizations come from strained relationships among employees. You can get ahead of these issues by regularly hosting team building activities and establishing a culture of camaraderie and support.

Activities like scavenger hunts, show and tell lunches, lip sync battles, trivia games, and volunteer days all provide an opportunity for your employees to connect on a deeper level and establish mutual respect.

2. Don’t Assume the Worst

As a corporate leader, it’s your responsibility to ethically guide and manage your employees. Part of doing so effectively is believing in and respecting the people you’ve hired. 

When employees display emotional outbursts or fail to respond in a professional manner, it’s important not to assume ill intent. In most cases they’re not trying to sabotage your company or offend the people they work with— they’re simply overwhelmed.

Invite the employee to have a one-on-one conversation with you and gently inquire about how they’re feeling. Ask what circumstances are contributing to their stress or dissatisfaction and help them identify triggers. Then reassure them you’ll address the root cause together.

3. Provide Opportunities to Destress

Handling difficult emotions at work is nearly impossible if employees aren’t given a chance to distance themselves from their work and release any stress or negative emotions— which is why it’s crucial for companies to provide and support these opportunities.

Ideas for stress release in the workplace include:

  • Designated spaces where employees can unwind (outdoor gardens, designated quiet rooms, etc)
  • Subsidized fitness programs (gym memberships, yoga passes, etc)
  • Committing to meaningful meetings (eleminating unnecessary or unproductive practices, setting clear meeting objectives ahead of time, etc)
  • Offering flexible work schedules
  • Encourage social initiatives (book clubs, lunchtime board games, company sports teams, etc)


How Mental Health Training Supports
Emotional Regulation in the Workplace

We’ve covered the benefits of regulating emotions at work and tips for empowering your team, but did you know corporate mental health training is one of the best ways to achieve your goal?

At Catalyst Mental Health, we provide top-tier mental health training designed to instill emotional resilience in corporate teams. Our approach is rooted in actionable skills and strategies that empower your employees to thrive, even in the face of challenges. 

After completing our sessions, your employees walk away with the stress management techniques and problem-solving skills to handle any situation with confidence and composure. Because the ability to overcome adversity is the ability to succeed!

Contact us today to schedule a consultation and discover how we can tailor our programs to meet your company goals.

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Detecting Employee Burnout: How to Spot Warning Signs in Your Team https://catalystmentalhealth.ca/detecting-employee-burnout/ https://catalystmentalhealth.ca/detecting-employee-burnout/#respond Mon, 22 Apr 2024 15:38:52 +0000 https://catalystmentalhealth.ca/?p=2698 One common misconception about employee burnout is that it’s an obvious issue that can be spotted long before it has a major impact. Some employers even go so far as to dismiss the topic entirely, unaware of the detrimental effect it’s already having on their business. This can be the result of false beliefs like: …

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A male executive holds his head due to exhaustion, representing one of the signs of burnout in employees.

One common misconception about employee burnout is that it’s an obvious issue that can be spotted long before it has a major impact. Some employers even go so far as to dismiss the topic entirely, unaware of the detrimental effect it’s already having on their business.

This can be the result of false beliefs like:

  • “My employees are still showing up for work, so they can’t be that unhappy.”
  • “This is just a temporary rough patch. It’ll blow over.”
  • “All jobs lead to burnout eventually. People need to suck it up.”

The truth of the matter? Employee burnout doesn’t need to reach a crisis point to have significant and lasting repercussions. Even the slightest decline in engagement and satisfaction, if overlooked long enough, can put productivity—and profitability— at risk.

For this reason, employers must become adept at detecting employee burnout. Because more often than not, it manifests gradually, spreading throughout an organization and remaining unnoticed until its too late.

The good news, of course, is that burnout can be identified and prevented early. It’s just a matter of knowing the warning signs. Today we’ll be breaking down each stage of burnout and sharing the top indicators a problem may be present.

Let’s get started. 

What is Employee Burnout?

Employee burnout is a state of chronic stress and exhaustion resulting from prolonged exposure to high-pressure work environments.

What are the Stages of Employee Burnout?

There are three levels of employee burnout that employers should be aware of. Undesirable outcomes can result from all stages but tend to escalate in severity as the organization advances from one stage to the next.

The three stages of employee burnout are:

1. Subtle Disengagement

This is the initial stage of burnout in the workplace. Employees begin to show a decreased enthusiasm for their work. You may notice team members are no longer eager to take on new challenges or they may seem reluctant to put in extra effort. Participation in team activities also starts to wane at this point in the burnout cycle, as employees question their loyalty to the organization.

2. Decline in Performance

At this stage, there’s a noticeable decline in productivity and engagement levels. Employees may miss important deadlines or turn in work that doesn’t meet quality standards. They will only attend mandatory meetings or events outside of regular business hours and avoid social interactions with their peers. They’ll also refrain from sharing ideas or feedback, giving the impression they’re only interested in doing the “bare minimum”. 

3. Critical Overwhelm

This is when well-being and performance are severely compromised. Physical and mental health issues become more pronounced, and employees struggle to cope with everyday stressors. You may notice team members frequently calling in sick, sometimes for days at a time, or refusing to work extra hours. At this point, complications are inevitable and employers can expect significant losses in terms of productivity.

Detecting Employee Burnout: 7 Warning Signs to Look For

There are several key signs of burnout in employees, some more apparent than others. It’s important to familiarize yourself with these signs so you can take immediate action and support your team.

Here are 7 signs for detecting employee burnout:

1. Cynicism and Detachment

A lack of enthusiasm is one of the strongest indicators of burnout. Overworked employees lose interest in tasks they once found interesting or fulfilling. They also doubt the value of their contributions, making it difficult to feel connected to a sense of purpose. This ultimately results in a more pessimistic outlook on their professional role and workplace.

2. Procrastination

Even the most motivated and dedicated employees can reach a point of exhaustion. When this happens, they’re more likely to avoid tasks until the last minute in an effort to delay or avoid stress. Employers wondering how to detect employee burnout should look out for team members who turn projects in at the eleventh hour, or those who appear frantic before important deadlines.

3. Social Withdrawal

Overworked employees tend to avoid social events and interactions with their coworkers. The reason for this is two-fold. Firstly, burnout causes physical symptoms like fatigue, insomnia, and depressed mood— all of which make it difficult to muster the energy and motivation for socializing. Secondly, burnout often leads to job dissatisfaction, and when employees are unhappy in their roles they’re less inclined to prioritize professional relationships.

4. Frequent Absenteeism

Absenteeism is the most well-known method of detecting employee burnout, but it’s important to remember there are multiple ways absenteeism can present itself in the workplace.

Yes, using up sick days is a red flag, but employees who frequently show up late, fail to stay for their entire shift, or overextend their lunch breaks also engage in absenteeism. Awareness of these behaviours and addressing them quickly is the best way for employers to enhance job satisfaction and employee engagement.

5. Interpersonal Conflict

When people are experiencing burnout, their irritability and defensiveness increase, making it challenging to communicate effectively or cope with negative emotions. This means minor disagreements can quickly escalate to full-blown conflicts or even long-term resentments. 

Corporate leaders must be keenly aware of combative or hostile conduct, as it’s one of the leading warning signs of employee burnout.

6. Loss of Confidence

Professionals who are subjected to constant pressure to perform tend to internalize failures and setbacks on a deeper level, leading to intense feelings of self-doubt and inadequacy. As time goes on, these individuals become hyper-critical of themselves and struggle to feel valuable or successful within their roles. 

With this in mind, employers should always check in with team members to assess their level of satisfaction and support them in achieving their full potential.

7. Poor Attention to Detail

Burnout makes it harder to stay engaged in tasks, make decisions, or prioritize responsibilities. The mind and body are pushed to their limit, leaving little to no energy for tasks that would otherwise be manageable. This diminishes concentration and increases the likelihood of errors or omissions. 

If your team members are struggling to remain “locked in” on a task or project, it could indicate they’re overworked and functioning at maximum capacity.

3 Employee Burnout Prevention Strategies That Actually Work

1. Encouraging Open Dialogue

Open dialogue promotes transparency, trust, and collaboration. By having honest and transparent conversations with your team, you make it easier to pinpoint and resolve workload issues before they worsen. 

One effective approach is to schedule bi-weekly one-on-one meetings with your team members to discuss any challenges or concerns they may have.

2. Effective Workload Management

You don’t want your employees to be overburdened nor underutilized. That’s why it’s crucial to regularly evaluate the workload of each employee and ensure it aligns with their capacity and skills. You may need to redistribute tasks or provide additional support to specific team members in order to maintain optimal performance.

3. Mental Health Training Opportunities

Education is the foundation of corporate wellness. By investing in mental health training for employees, you empower them to recognize and manage stress in a healthy, productive way. Even a single session can help your team navigate challenges more effectively, reducing the risk of burnout and creating a supportive workplace culture.

Don’t Let Burnout Hold Your Business Back

Book one of our transformative corporate mental health training sessions today.

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Why Corporations Choose Our Mental Health Training https://catalystmentalhealth.ca/why-corporations-choose-us/ https://catalystmentalhealth.ca/why-corporations-choose-us/#respond Thu, 07 Mar 2024 00:18:38 +0000 https://catalystmentalhealth.ca/?p=2694 The last thing any corporate leadership team wants to do is invest in workplace mental health training only to eventually realize the experience being provided falls short of expectations. The investment has to be worthwhile.  It’s this potential for less-than-ideal results that stops decision makers from prioritizing corporate wellness initiatives. The question is always lingering— …

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The last thing any corporate leadership team wants to do is invest in workplace mental health training only to eventually realize the experience being provided falls short of expectations. The investment has to be worthwhile. 

It’s this potential for less-than-ideal results that stops decision makers from prioritizing corporate wellness initiatives. The question is always lingering— What if it doesn’t make a difference?

If you’re a high-level manager who has questioned the validity of corporate mental health training, you’re exactly who we aim to connect with at Catalyst Mental Health. We bring a fresh perspective and results-focused approach to our work that appeals to corporate leaders with a highly rational, real-world outlook on employee wellness.

By the end of this blog you’ll understand what’s different about Catalyst Mental Health and why corporations invest in our training with complete confidence.

But first, let’s briefly touch on the positive outcomes you can expect from our transformational sessions.

The Value of Mental Health Training for Corporations

1. Empowered Leadership Teams

Corporate leaders who participate in our mental health training sessions are better equipped to navigate challenges, resolve conflicts, and promote overall well-being within their organizations. They learn how to encourage open dialogue with their teams and gain practical tools for reducing stigma and fostering resilience.

2. Enhanced Employee Engagement

Our training sessions equip employees with practical strategies they can use to cope with work-related pressures, enhancing their ability to stay engaged during challenging times. We also teach employees communication techniques so they can express their needs effectively, enhance collaboration, and reduce potential conflicts.

3. Legal and Ethical Compliance

The pressure employers face to adequately address and support mental health in the workplace continues to escalate. The Supreme Court of Canada has ruled that employers must make every reasonable effort to accomodate employees experiencing mental health issues and take swift action to mitigate any potential risks. Our sessions equip employers with the knowledge and skills they’ll need to act in accordance with these legislative requirements.

Why Choose Catalyst Mental Health

You know what makes mental health training for corporations so valuable, but why choose us over any other provider? What makes our approach to mental health education so unique and impactful?

We believe the best way to answer this question is to pull from past experiences and the clients who have already benefitted from our services.

Here are the top 5 reasons why corporations choose our mental health training:

1. Specialized Expertise

Our founder and lead mental health instructor, Jenan Nasserdeen, brings a wealth of professional qualifications to her role. She holds a range of certifications, including Trauma-Informed Care, First Aid, Applied Suicide Intervention Training, and Verbal Crisis De-Escalation, which collectively provide her with a sweeping knowledge of mental health best practices.

2. Direct Experience

As a former social worker, Jenan doesn’t just bring in-depth academic knowledge to the table as an instructor– she also brings hands-on, frontline experience. She spent many years working directly with vulnerable populations living with mental illness, addiction, and a range of other safety and care concerns. She has seen how dire the need for support can be and she has personally helped people overcome some of life’s toughest and most complex challenges.

3. Evidence-Based Techniques

Theory in education is great, but application is always best. That’s our perspective, at least– and it’s one of the top reasons to hire us versus other mental health training providers.

We emphasize the use of proven, science-backed techniques, and we show employees how to implement these techniques rather than just explaining them on paper. Each session is an interactive experience where your team gets to put what they’ve learned into practice. 

4. Outcome Focused Approach

Our sessions are thoughtfully designed to generate long-term success for our clients. We work with each employer to gain clarity about their greater corporate wellness goals and then tailor our trainings to align with the outcomes they’re hoping to achieve. 

Whether you’re looking to address a recent increase in employee absenteeism, reduce the frequency of interpersonal conflicts, or guide your team through a challenging period of change– we will personalize our services to best suit your needs.

5. Commitment to Core Values

We go beyond simply delivering mental health training. We act in accordance with our mission, vision, and values at all times, advocating for positive change, upholding our standards as an accredited organization, and surpassing expectations for the corporations we serve. 

What Others Have Said

  • “I would highly recommend this training to individuals and businesses looking for mental health first aid training. The facilitator was informed, engaging and a skilled educator. Even on a virtual platform the engagement level was excellent. This training offers crucial skills to support the mental health of self and others and helpful resources to share with your personal and professional networks.” – Melanie O
  • “I’ve been working with Catalyst Mental Health for nearly two years bringing MHFA training to ATCO employees. After most classes I receive phone calls and emails by attendees boasting about how amazing and transformative Jenan’s class and facilitation style is, and I couldn’t agree more. Jenan has this magical ability of bringing course material off the page in a fun and retainable way.” – Crystal D
  • “One of the best courses I have ever taken! Not only did I learn a lot & have my eyes opened, I was challenged personally regarding thoughts and stigmas. The instructors passion & sincerity regarding the topic was a huge benefit which helped underscore the importance of the material and also our new role in the awareness & helping path.” – Karen S

Go Beyond Training. Invest in a Strategic Partnership That Makes Success Inevitable.

Empowering your team today sets your business up for success tomorrow. Don’t wait to experience the benefits of a supportive environment where each employee thrives. Reach out today and let’s start the journey together.

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Virtual VS In-Person Mental Health Training: Which is Right For Your Team? https://catalystmentalhealth.ca/virtual-vs-in-person-mental-health-training/ https://catalystmentalhealth.ca/virtual-vs-in-person-mental-health-training/#respond Sun, 11 Feb 2024 22:14:08 +0000 https://catalystmentalhealth.ca/?p=2634 You want to give your team everything they need to thrive and succeed. Not just because it’s your responsibility as a leader, or because you’re aware of the connection between emotional wellness and productivity, but because you value their efforts. You’ve noticed burnout levels have reached a critical point recently. It’s becoming more and more …

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You want to give your team everything they need to thrive and succeed. Not just because it’s your responsibility as a leader, or because you’re aware of the connection between emotional wellness and productivity, but because you value their efforts.

You’ve noticed burnout levels have reached a critical point recently. It’s becoming more and more difficult to engage employees, and very few people are willing to go the extra mile to reach performance objectives. Your managerial intuition is telling you it’s the hour of decision— either you invest in corporate mental health training now, or you risk serious setbacks like lost productivity, interpersonal conflicts, and staff resignations.

The good news? You’ve identified the need and you’re willing to take action. That’s half the battle. 

But now there’s the challenge of deciding between virtual vs in-person mental health training. How do you know which option is best?

Well, you’ve come to the right place. Today’s blog will guide you through this decision-making process step-by-step. Let’s get started.

Virtual VS In-Person Mental Health Training: What’s the Difference?

1. Format Delivery

The most obvious difference between online vs in-person mental health training is the method of delivery. Virtual training sessions are conducted via a video conferencing platform, while in-person sessions are delivered by an instructor who is physically present. 

Both of these formats come with pros and cons. In virtual sessions, for example, participants are more prone to distractions like email notifications, disruptions in their home environment, etc. On the other hand, in-person sessions can result in logistical challenges like coordinating travel for employees.

2. Technical Requirements

Another key difference between in-person vs virtual mental health training is the need for various forms of technology equipment. Virtual sessions require a stable internet connection, a video conferencing platform, and computer access for all participants. In-person sessions, however, aren’t as reliant on these resources and do not require employees to have computer access.

3. Investment

Last but not least, the amount you pay for online vs in-person sessions will vary. This is because in-person sessions often require the instructor to travel to and from your desired location, resulting in additional fees for accommodations, meals, flights and/or mileage, etc. You may also need to pay for a venue if you do not have access to a suitable space.

Virtual sessions offer more flexibility and are the most cost-effective option for companies looking to reduce overall training costs.

When to Choose Virtual Mental Health Training

1. You Want to Scale Your Training Program in the Future

Virtual training can easily scale to accommodate a large number of participants, making it easy to accommodate expanding teams without a major increase in costs.

2. Your Team Isn’t Based in a Single Location

Virtual sessions are more accessible and allow companies to reach employees without the constraints of a physical location, making it the ideal choice if you have a dispersed or remote team.

3. You’re Looking to Get Started Immediately

It’s much easier to quickly deploy virtual training sessions, so if you expect you’ll need to respond promptly to training needs in the future, going virtual will allow you to avoid the logistical challenges associated with in-person training.

When to Choose In-Person Mental Health Training

1. You Want to Prioritize Engagement and Interaction

One of the greatest benefits of in person mental health training for employees is the direct interaction between instructors and participants. It allows for personalized feedback, mentorship, and the ability to address individual questions or concerns in real-time. 

2. You’re Hoping to Facilitate Real-Time Problem Solving

If you’ve noticed specific concerns within your workplace that you’d like to see addressed, in-person sessions are encouraged. Instructors can tailor their approach to address specific issues and incorporate real-life examples relevant to your company’s unique dynamics. This ensures your employees leave with constructive advice and tailored strategies they can start implementing immediately.

3. You’re Looking to Immerse Mental Health in Your Company Culture and Values

Throughout in-person training sessions, instructors thoughtfully weave discussions and examples that align with your company’s values into the curriculum, reinforcing your company’s commitment to prioritizing employee well-being and ensuring the alignment of their mental health teachings with your company priorities. 

As you can see, the decision to implement virtual or in-person mental health training is an important one that requires a lot of deliberation. Both options offer advantages, so the right choice hinges upon your organizational needs and desired outcomes.

Partner With Us to Empower Your Team

At Catalyst Mental Health, we work with employers nationwide to eliminate mental health stigma within their organizations and build resilient, supportive, and productive teams.

Our Mental Health First Aid instructors are accredited, highly experienced, and care deeply about reshaping the landscape of corporate mental health in Canada.

So, why not take action today and establish a work environment where success is inevitable?

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Navigating Employee Mental Health in the Remote Work Era https://catalystmentalhealth.ca/remote-employee-mental-health/ https://catalystmentalhealth.ca/remote-employee-mental-health/#respond Thu, 18 Jan 2024 22:17:35 +0000 https://catalystmentalhealth.ca/?p=2599 The sudden shift to remote and hybrid working arrangements left many employers scrambling to adapt (in more ways than one). COVID arrived, the world changed, and a massive game of corporate catch-up began. It’s a change that was difficult for all parties. Employees struggled to maintain and exceed productivity rates, while businesses fought to remain …

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A blog header graphic showing a female employee sitting at a computer during a virtual team meeting, signifying the need for work from home mental health programs.

The sudden shift to remote and hybrid working arrangements left many employers scrambling to adapt (in more ways than one). COVID arrived, the world changed, and a massive game of corporate catch-up began.

It’s a change that was difficult for all parties. Employees struggled to maintain and exceed productivity rates, while businesses fought to remain viable and operationally sound.

Even now, in the aftermath of the pandemic, the ripple effect continues. Approximately 31% of Canadian workers were fully remote as of 2023— a number experts expect will continue to rise— and 50% now work from home at least part of the time. 

At first, the ability to work from home was celebrated by employees as a way to enjoy more work-life balance, lower their commuting expenses, and spend less on child care. Even business owners were intrigued by the potential for cost savings and the ability to tap into a global workforce.

But is remote work really the miracle solution we hoped it would be? Is it actually improving employee mental health the way we expected it to? And what should employers be doing to better support remote employee mental health

These are the questions we’ll be exploring together today. Let’s get started.

The Impact of Remote Work on Mental Health

Almost every person you meet has an opinion on the merit of virtual work environments. These opinions can be quite extreme, with some believing it’s the way of the future, and others believing it more damaging than applaud-worthy.

But when we look at the scientific evidence as it relates to employee wellbeing, the truth of the matter becomes a little more complex. Multiple studies have shown there are both advantages and disadvantages to remote work. 

Let’s explore these a little further.

Pros

Cons

Work From Home Mental Health: What Employers Need to Know

From a senior leadership perspective, it’s crucial to remember that remote work is neither all-bad or all-good. It’s simply a different way of operating that comes with its own unique benefits and challenges.

Simply put? Your team is capable of thriving in any environment if you empower them in three key ways:

1. Effective Workload Management

Ideally, you don’t want your employees to be overwhelmed or underutilized. It’s all about striking a careful balance and distributing tasks strategically— regardless of whether your team works in-office or at home. This way, you can enhance productivity while also minimizing stress and burnout.

2. Mental and Emotional Support

It’s impossible for employees to generate success in a toxic work environment. Their concerns, opinions, and perspectives must be heard and validated in order to maintain satisfaction within their roles. They must also have access to counseling services, mental health resources, and compassionate leadership. 

3. Meaningful Social Connection

Your employees need meaningful social interactions to feel like they belong within your company and to maintain a sense of purpose within their role. This can be achieved through team-building activities, mentorship programs, and collaborative projects. The more you prioritize these experiences, the more united your team will be and the happier your employees will feel.

How to Support the Mental Health of Remote Workers

1. Put a Formal Remote Work Mental Health Program in Place

Attempting to address employee mental health concerns on-the-fly is never as effective as putting a proactive plan in place. A documented and formal mental health program provides clarity for your team, letting them know exactly what types of resources are available to them and what steps they need to take in the event of a mental health crisis. 

Items to detail in a remote work mental health program include:

2. Maintain Open Communication Channels

Protecting remote employee mental health requires on-going effort. Having regular conversations with your team about how they are feeling, any challenges they may be facing, and how you can best support them is the simplest and most effective way to show you care. Plus, it allows you to identify problems before they snowball into larger issues. 

Ways to prioritize open communication include:

  • Scheduling regular check-ins with your employees
  • Hosting virtual wellness forums
  • Conducting employee surveys on a regular basis

3. Lead By Example 

Corporate leaders have a responsibility to set the bar high when it comes to work life balance and stress management in the workplace. When you compromise boundaries, work outside of regular office hours, and take on excessive workloads, you not only jeopardize your ability to lead effectively, but you expose your team members to the same unhealthy practices— increasing the likelihood of them experiencing job dissatisfaction, overwhelm, and even depression.

Ways to model positive mental health practices include:

  • Setting consistent technology-free hours where you can not be reached by email, text, phone, etc.
  • Encouraging team members to take breaks, use their vacation time, and disconnect during out of office hours.
  • Prioritizing tasks effectively and maintaining realistic expectations when it comes to desired outcomes.

Need Help Navigating Employee Mental Health in the Remote Work Era? We're Here For You.

At Catalyst Mental Health, we offer mental health training online for virtual teams, empowering your workforce with strategies to navigate stress, enhance resilience, and cultivate a positive corporate culture. 

Let’s create an environment where success is inevitable. 

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How to Support Your Team As They Return to Work https://catalystmentalhealth.ca/how-to-support-your-team-as-they-return-to-work/ https://catalystmentalhealth.ca/how-to-support-your-team-as-they-return-to-work/#respond Sat, 09 Sep 2023 22:41:49 +0000 https://catalystmentalhealth.ca/?p=1522 July 22, 2020|Corporate Mental Health, Mental Health Businesses Must Prioritize Employee Safety and Support to Succeed in 2020 and Beyond COVID-19 has left us all feeling uncertain. We’re all doing our best to find a balance between earning an income and protecting our health (as well as the health of others). This has been particularly …

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July 22, 2020|Corporate Mental Health, Mental Health

Employees working while adhering with COVID-19 safety regulations.

Businesses Must Prioritize Employee Safety and Support to Succeed in 2020 and Beyond

COVID-19 has left us all feeling uncertain. We’re all doing our best to find a balance between earning an income and protecting our health (as well as the health of others). This has been particularly challenging for employers, who are faced with a tough reality: re-open and remain afloat or shut down and risk closing permanently.

If you’re an employer, you have likely felt guilt asking your team members to return to the workplace. You don’t want to put anyone at risk. But you also don’t want to lose a business you’ve invested your time, energy, and hard-earned money in. 

Simply stated? You’re between a rock and a hard place.

This is why, today, I want to emphasize two very important points:

  1. It’s okay to admit as an employer that you don’t have all the answers when it comes to returning to work.
  2. There are clear, actionable steps you can follow while supporting employees during COVID-19.

These steps can serve as a great foundation for business owners who are doing their best to navigate the “new norm”.

How to Support Your Team as They Return to Work

Step 1 – Prioritize Mental Health

The coronavirus pandemic has affected us all in different ways. Your employees may be facing difficult circumstances as a result of COVID-19, like adjusting to taking care of school-aged children full-time, caring for an elderly loved one who has a higher risk of contracting the virus, or struggling to pay the bills if their partner was laid-off due to COVID-19 cutbacks.

One of the best ways to demonstrate your commitment to employee wellness is to offer mental health training to your team members who are returning to work during COVID-19.

Educating staff about the warning signs of overwhelm, how to advocate for their wellness, and the resources that are available to them can have a significant positive impact— not just for your employees, but for your business as a whole.

Step 2 – Communicate Consistently

Educating I mentioned above, it’s okay to not have all the answers right away. But what isn’t okay is leaving your employees in the dark. 

Open, transparent communication is a key factor in building a work environment that fosters trust and engagement.

Consider starting a daily “Manager’s Message” in the form of an email and sending it to all team members, posting bulletins in a lunchroom or common area, or increasing your number of staff meetings (while adhering to COVID-19 guidelines, of course).

Be honest in conversations with your team. Admit when you aren’t sure about something. Be clear about next steps. The more you include employees who are returning to work, the more unified your team will be moving forward.

Step 3 – Diligently Uphold Your Risk Mitigation Strategy

When you set health and safety expectations with employees—and uniformly enforce guidelines—it shows how much you value their well-being. 

Reducing the likelihood of an outbreak is an integral part of employee safety and support, and will continue to be for as long as COVID-19 remains a health concern.

Train your staff on the health measures they will be expected to abide by. Limit the number of team members in any given area and implement social distancing. Discuss your planned processes for sanitization, employee screening, and self-isolation.

Again, transparency and unification are essential here. Keep your team informed and aware as often and as consistently as possible.

How We Can Help

Our Mental Health Matters session was specifically-created for the workplace. It is an engaging, conversational 8-hour training program that highlights self-care practices, research-backed resources, and strategies for creating an accepting, respectful work environment.

Interested? Book your session today.

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